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Re: BT Smart Hub 2 manager and Windows 11. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Every device that uses the internet sends its packets of data through specific ports. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. Your Smart Hub automatically scans for the best wireless channel. Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. If there is already some text in the address bar. BT Devices Can not access hub manager - 192.168.1.254 (or any. Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. >, How do I turn wireless on and off on the BT Hub? Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution There are a few things to try here. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. By default, your Smart Hub will have this switched off. We know its a clich but resetting works more often than youd think. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. Then fill in the details for your Dynamic DNS service. When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. You can configure your Hub to use Dynamic DNS. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. The video below shows you how to set up your BT Smart Hub. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Distinguished Sage, never noticed http vs https. It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. on >. If you want to make any changes to the hub settings, you'll need the admin password. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. >, What is the Wireless mode feature on my BT Smart Hub? Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. It may be your browser causing the issue do check in its settings or in your Antivirus program. Wait until the lights on the modem are solid green, then plug in the Smart Hub. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. Web admin interface of the BT Smart Hub 2 router. Follow the instructions that automatically appear on the screen to change your password. Only change it if you're having connection problems with your device. It's not an extension socket. A steady blue light on the front of the Hub means everything's OK. If that doesnt work, try connecting to the router via an Ethernet cable (shown below). They're on the back of your Hub. Next, select the first device that you want to control and choose the days and times for which you want to set limits. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. 15h07. Full Fibre customers wont use microfilters. Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). How can I turn it on and off? Then click on Advanced Settings. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. How can I set up or change the admin password on my BT Hub? We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. The default mode here is Mode 1. In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. You'll find it on the back of the Hub if you haven't updated it. 16h12. Instead the Smart Hub connects to the Openreach modem (or ONT). Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? How do you access the BT Smart Hub Manager? If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. When searching for your Hub on your device, you'll have to select which band to connect to. If you have it, unplug all your old broadband kit, including your old power plug. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. >, How can I set up or change the admin password on my BT Hub? Richard, I run Windows 11 and using Edge is fine. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. on How can I set up or change the admin password on my BT Hub? The master socket is the main socket for the phone line in your home. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . Once youre logged in youll see a button for Advanced Settings. Youll be asked to enter the new password twice, to make sure its correct. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. You dont want your neighbours taking advantage of the internet connection that youre paying for! If you've still got problems, try our Broadband troubleshooter>. How do I use my Smart Hub as a modem only? If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. If youve lost that card, it should also be on a sticker on the base of the router. Also, what to do if you've forgotten it. Important! how do I find out what download speed I should be getting? When your device connects, it automatically chooses the . From the Hub Manager, click on Advanced Settings, then Wireless. This table shows the main differences between them. Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! >, What is the Smart Wireless feature in my BT Hub? Instead the Home Hub 5 connects to the Openreach modem (or ONT). How do I create a Port Forwarding rule on my Smart Hub? Remember you need to save any changes you make. You'll then be able to change these settings: Separate Bands on >. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. Security type Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Advanced settings >, How do I see which of my BT Hub's wireless bands my device is connected to? My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Copyright 2022. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). >, How can I set up or change the admin password on my BT Hub? Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. You can edit names and devices anytime you want. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Set the security level for your Hub's wireless connection -. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn >, Where do I find the default admin password for my BT Hub? The password should now be changed to something of your choice. Security Password It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? How do I set up port forwarding on my BT Hub? By default, your Smart Hub will have this switched off. If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. Click here for more about setting up Full Fibre yourself >. Try connecting your device to the router with an ethernet cable instead of using wireless. It only works when Separate Bands is off. Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. Depending on your socket type, you might need to use a filter. If this happens get in touch with us. How do I assign multiple Static IP addresses on the Smart Hub? It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. Press the Power button on the Hub to turn it on. BT hubs are the centrepiece of BT home broadband. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. You'll find it on the back of the Hub if you haven't updated it. For security reasons you might want to change the admin password for your smart hub manager every now and again. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. 16h22. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. A master socket is the main socket for the phone line in your home. When your device connects, it automatically chooses the best wireless band. Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? So my problem is nearly solved. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. You can then enter your password in the usual field to access BT Hub Manager. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. This means when you search for your Hub in the list of wireless names on your device you'll only see one. In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. Enter your current password followed by your new one. If you do have a problem with the Wi-Fi, this may reveal what it is. >, How do I turn off BT Access Control for a device? This site uses Akismet to reduce spam. They're on the back of your Hub. Go to the Smart Hub 1 guide. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? If all else fails, give BTs Helpdesk a call on 0800 800 150. As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . (Make sure youre connected to your home network.). Slide the two parts of the Hub's power plug together until they click into place. He was once Deputy Editor of Mail Online and remains in therapy to this day. You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. Note: you'll need a Dynamic DNS service provider to use this feature. Choose BT Access Control from the options. Email Barry at barry@bigtechquestion.com. How do I connect my device to my BT Hub by Ethernet cable? Every time a new device connects to your BT hub, Smart Setup automatically kicks in to prompt you to use all sorts of BT-specific services that you probably dont need. BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. On older models of the BT Home Hub you will see Settings rather than Advanced Settings. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. Where can I view the status of my Smart Hub? 16-08-2022 Unplug the battery pack from the power supply. The BT Mini Hub doesn't support application sharing or port forwarding. How do I change my Smart Hub's wireless settings? The light on the front will change colours while your Hub sets itself up. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. >, How do I set up port forwarding on my BT Hub? Every device that uses the internet sends its packets of data through specific ports. Here's how to set up a Hub 3. This means when you search for your Hub in the list of wireless names on your device you'll only see one. You can re-use your filter and Ethernet cables so please keep them. not the same as the wireless password. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. IP address According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. It's also easy to see the Hub Manager across all devices. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. Youll also need to add a password hint. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Then prompt your device to connect to the Hub. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. Then follow these simple instructions: You will be asked to enter a password. Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. The light on the left of the Hub will flash blue. Whats next? None - anyone can connect to your wireless network without entering a password. Wireless Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. on Wait 5 minutes, then start reconnecting the cables. From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. Wireless mode 15h14. I am grateful for that thought, I have not used a microsoft browser for years! If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. Sorry not much help really. Alternatively choose your Hub from the dropdown to find out how to connect. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). If you want to make any changes to the hub settings, you'll need the admin password. The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. Our helpful guide shows you how to change the admin password on your BT Hub. Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. Press the Rescan button to make it scan again. >, How do I set up port forwarding on my BT Hub? If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. With Band Steering on, the Hub steers your devices to the best wireless band for them. Press the Power button on the back of the Hub to turn it on. The Hub Manager is where you can change or view your Hubs settings. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. Click Advanced Settings Click Wireless Enter the admin password. First of all, you need to be at home using a device thats connected to your BT broadband hub. >, BT Home Hub 5 - Information and troubleshooting guide. It's also easy to see the Hub Manager across all devices. This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. >, What is the Wireless mode feature on my BT Smart Hub? The default BT Smart Hub IP Address is: 192.168.1.254. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. Are you having problems with BT Hub Manager? (Make sure you're connected to your home network.) Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. You can re-use your filter and Ethernet cables, so please keep them. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Announcements, Guides & Community Updates. Looking for tips on how to squeeze the best performance from it? So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. 16-08-2022 How do you turn off wifi? If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? Your Hub will be called something like BT-XXYYXX. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. Full Fibre customers wont use microfilters. Press 'Enter'. Your Hub is ready when the light turns steady blue. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. 16-08-2022 Enter your email address to subscribe to this blog and receive notifications of new posts by email. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. This table shows the main differences between them. Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Check that youre using a device that is connected to your BT broadband network. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide).